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DTSTART:20160513T120000Z
DTEND:20160513T133000Z
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SUMMARY:Leadership Course - Customer Service\, Going Beyond the Basics
DESCRIPTION:Customer Service \n\nGoing Beyond the Basics\n\n\n\n\n\npresented by \n\n\n\n\n\n\nSpeaker:          Dawn Whitestone\, Director of Operations\, BlackRain Partners\n\nIn this session\, attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. If we do not take care of our customers someone else will!!\n\nAs with the operational processes & procedures of an organization it is imperative to have an unwavering corporate culture that is Customer Service driven\, the Golden Rule. This philosophy should focus on delivering an experience to each customer consistently\, keeping the promise of the brand.
X-ALT-DESC;FMTTYPE=text/html:<div style="text-align: center\;"><font face="arial"><span style="font-size: 28px\; line-height: 44.8px\;">Customer Service&nbsp\;<br />\nGoing Beyond the Basics</span></font><br />\n<br />\n<br />\n<span style="font-size:24px\;"><span style="font-family:arial\;">presented by&nbsp\;</span></span><br />\n<img alt="" height="117" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2008/Image/Business_Logos/blackrain-partners.jpg" style="width: 350px\; height: 117px\;" width="350" /></div>\n\n<div style="text-align: center\;">\n<p><br />\n<span style="font-size:16px\;"><b><span style="font-family: -webkit-standard\, serif\;">Speaker:&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\; Dawn Whitestone\, Director of Operations\, BlackRain Partners</span></b></span></p>\n\n<p><span style="font-size:16px\;"><span style="font-family: -webkit-standard\, serif\;">In this session\, attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. If we do not take care of our customers someone else will!!</span></span></p>\n\n<p><span style="font-size:16px\;"><span style="font-family: -webkit-standard\, serif\;">As with the operational processes &amp\; procedures of an organization it is imperative to have an unwavering corporate culture that is Customer Service driven\, the Golden Rule. This philosophy should focus on delivering an experience to each customer consistently\, keeping the promise of the brand.&nbsp\;</span></span></p>\n</div>\n\n<p style="margin-top:0in\;margin-right:0in\;margin-bottom:15.0pt\;margin-left:\n0in">&nbsp\;</p>\n
LOCATION:UCF Incubator 3259 Progress Drive\, Meeting Room 127AB Orlando\, FL 32826 Park near the North Entrance of the Building. Once you come through the double doors\, turn right and the meeting room is immediately on the left.
UID:e.2008.4971
SEQUENCE:3
DTSTAMP:20260413T023758Z
URL:https://business.eocc.org/events/details/leadership-course-customer-service-going-beyond-the-basics-05-13-2016-4971
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