Leadership Course - Customer Service, Going Beyond the Basics
Going Beyond the Basics
presented by
Speaker: Dawn Whitestone, Director of Operations, BlackRain Partners
In this session, attendees will learn the essence and importance of an organizations focus on excellence when it comes to Customer Service. If we do not take care of our customers someone else will!!
As with the operational processes & procedures of an organization it is imperative to have an unwavering corporate culture that is Customer Service driven, the Golden Rule. This philosophy should focus on delivering an experience to each customer consistently, keeping the promise of the brand.
Date and Time
Friday May 13, 2016
8:00 AM - 9:30 AM EDT
Friday, May 13th
8:00 AM - 9:30 AM
Location
UCF Incubator
3259 Progress Drive, Meeting Room 127AB
Orlando, FL 32826
Park near the North Entrance of the Building. Once you come through the double doors, turn right and the meeting room is immediately on the left.
Fees/Admission
Free Admission
Contact Information
Nancy Hoehn, Director of Membership 407-277-5951
Send Email
Printed courtesy of www.eocc.org – Contact the East Orlando Chamber of Commerce for more information.
12301 Lake Underhill Road, Orlando, Florida 32828 – (407) 277-5951 – eocc@eocc.org